Our network is monitored 24/7
Customer support is available M-F between 8 am to 5 pm. If you have questions after these hours, feel free to leave a voice mail or email us.
Feel free to send us an email and we’ll respond as soon as we can M-F, 8-5.
- We will provide the absolute fastest Internet connection we can, given the terrain, trees and other obstructions which may be present in your area..
- We cannot help you with your Netflix, Xbox, Vonage or any other third-party services. You will need to contact those services directly for support with their systems. We just cannot be familiar with every providers services, systems and functionality.
- We will deliver a single Cat5 Ethernet connection to our system. We don’t provide tech support for routers or other devices, unless you are on a managed router plan. If you have a router and have problems, please contact the tech support for the router manufacturer.
- We always try to respond to your support requests as soon as possible. Please be patient with us.
- We cannot provide services such as anti-virus removal, spyware removal, PC tune-up or other related services. We recommend contacting a local PC support shop.